1. Help Center
  2. Frequently Asked Questions

How Can I Add an Unsigned T&M Tag to a COR?

Extracker has a feature that allows you add Tags that have not been signed by your customer to a COR. This guide will show you

This feature is not turned on by default, so if you'd like to use it, please contact support (support@extracker.com) so that we can turn it on for you!

 

Once you have requested this feature to be enabled, when you have a T&M Tag that is in the "Awaiting Signature" Status, you will see that the wrench icon now appears next to it:

Screen Shot 2021-07-06 at 10.15.41 AM

Similar to a Tag that is in the "Signed" Status, you can now add the Tag to a COR by clicking on the wrench icon:

 

From this point on, the Tag behaves mostly as a Signed tag would, except that it can still be signed by your customer, either on a mobile device, or through our email signature request.

When a tag in "Awaiting Signature" Status gets added to a COR, that Tag PDF is now locked on that COR.  So if your customer signs the Tag, it will update on your T&M Log, but the PDF attached to the COR will NOT update.  To update the COR you would need to revise the COR, remove the unsigned Tag PDF, and upload the signed version.